Shipping and delivery
We ship within the United States. Available destinations depend on the product and shipping service.
Delivery estimates
Review the product page and checkout for applicable processing and delivery estimates. Processing is the time before dispatch; transit is the time after the carrier receives the parcel. Estimates depend on the item, destination and shipping service.
Made-to-order production
Printed and made-to-order items require production before dispatch. Their production estimate is separate from carrier transit time. Check the product listing and checkout for the applicable estimate and shipping charge. Products fulfilled by different partners can ship separately.
Shipping charges
Applicable shipping charges are shown at checkout before payment. A product is not eligible for free shipping unless that offer is stated for the item and destination.
Where orders ship from
We work with fulfillment partners. Shipping origin can vary by product. A US delivery address does not by itself mean an item ships from a US warehouse. Check the product listing for available shipping-origin information.
Separate packages and tracking
An order containing several items may arrive in multiple packages with different tracking numbers. Tracking can take time to update after a label is created.
Address restrictions
Availability for Alaska, Hawaii, territories, PO boxes and military addresses depends on the item and carrier. If checkout does not offer a shipping method for your destination, contact us before ordering.
Delays and unavailable items
If we cannot ship within the promised timeframe, we will explain the delay and provide the applicable option to agree to a revised timeframe or cancel for a refund. We will not substitute a different product without your agreement.
Missing or damaged deliveries
Review tracking and check safe delivery locations, then contact mike@themangionegroup.com with Red Barn Supply Co. and your order number. Keep packaging and photographs for damaged deliveries where practical.